At Mirage Promotions, your satisfaction is our top priority. Every order we produce is crafted with care and attention to detail, and we stand behind the quality of our products and services. Our goal is simple: to make sure you are 100% happy with your custom apparel and promotional items.
Our Satisfaction Guarantee
We guarantee that your order will match the approved proof in design, color, and placement. If there is ever an error in production that differs from your approved proof or if your items arrive damaged, we will make it right — either by replacing the product or issuing a refund.
Return Policy
Because our products are custom-made, returns cannot be accepted for reasons such as incorrect size, color preference, or changes in design after proof approval. However, if we make a mistake, we take full responsibility.
You can feel confident ordering with Mirage Promotions knowing:
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All artwork and design details are confirmed through our proofing process before production begins.
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Orders are carefully inspected prior to shipping.
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If an issue arises, our customer service team will respond quickly to resolve it.
How to Request a Return or Replacement
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Contact our team within 7 business days of receiving your order.
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Provide your order number, a description of the issue, and photos if possible.
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Our team will review your request and work with you to arrange a solution.
Our Promise
We value the trust our customers place in us and are committed to delivering products you’ll be proud to wear, share, and promote. When you choose Mirage Promotions, you’re choosing peace of mind, knowing that your satisfaction is guaranteed.